Privacy Policy

Rapid Restoration & Construction, LLC is a restoration and construction contractor located at 461 North Gilbert Road, Mesa, AZ 85203. We provide 24/7 emergency restoration services, including water damage restoration, mold remediation, fire and smoke damage restoration, and reconstruction services.

• Phone: (480) 662-8146
• Email: rachel@rapidrestoreaz.com
• Address: 461 North Gilbert Road, Mesa, AZ 85203

We collect information you provide directly to us, as well as information collected automatically when you use our website.

Information You Provide

• Name, phone number, email address, and property address
• Details about your damage, insurance status, and service needs
• Any photos, messages, or attachments you submit
• Insurance claim or policy information, if applicable

Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on site, and referral source
• General location (city/region level) from your IP address

We use your information to provide and improve our services, communicate with you, and comply with legal obligations.

• Respond to emergency service requests and schedule inspections
• Prepare estimates, work orders, and billing documentation
• Coordinate with your insurance company on approved claims
• Send service updates, appointment reminders, and follow-up communications
• Improve website performance, marketing effectiveness, and user experience
• Prevent fraud and comply with applicable laws

Our website uses cookies and similar technologies to understand how visitors interact with our site and to improve our marketing. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Third-Party Services We Use

• Google Analytics — for website traffic analysis and user behavior insights
• Meta Pixel (Facebook) — for advertising effectiveness and audience insights
• Google Ads — for remarketing and ad conversion tracking

These third-party services may collect and process data according to their own privacy policies. We do not sell your personal information to third parties.

We do not sell your personal information. We may share information with the following parties only when necessary:

• Insurance carriers and adjusters, with your authorization or as required for claim processing
• Service providers who help us operate our website, scheduling, or payment systems
• Legal or regulatory authorities when required by law or to protect our rights

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Request that we limit certain uses of your information

To exercise these rights, contact us at rachel@rapidrestoreaz.com or call (480) 662-8146.

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Rapid Restoration & Construction, LLC
• 461 North Gilbert Road, Mesa, AZ 85203
• Phone: (480) 662-8146
• Email: rachel@rapidrestoreaz.com